Course curriculum

  • 1

    Responding to Shoplifting

    • 1.0 Course Introduction

    • 1.1 What is Shoplifting?

    • Quiz 1.1

    • 1.2 Recognizing Typical Shoplifting Behaviors

    • Quiz 1.2

    • 1.3 Be Aware of Common Shoplifting Techniques

    • Quiz 1.3

    • 1.4 Three Steps to Discourage Shoplifting

    • Quiz 1.4

    • 1.5 The DOs and DON'Ts of witnessing shoplifting

    • Quiz 1.5

    • 1.6 What NOT to do if you see someone shoplifting

    • Quiz 1.6

    • 1.7 Responding to “Grab-and-Run” Shoplifters

    • Quiz 1.7

    • 1.8 Your Personal Safety is Always Most Important

    • Quiz 1.8

    • 1.9 Course Conclusion