Course Description

The increasing threat of workplace violence has affected all industries, including Food Service Facilities. In response, TPOP has created this comprehensive, interactive course designed to address the unique challenges of this sector. We have assembled some of the most highly skilled subject matter experts in the security industry. This team is comprised of federal, state and local law enforcement officers, as well as private sector security experts, each of whom has spent years studying these issues and cases.

Working groups conducted analytical research based on numerous case studies from the FBI, DHS, Inter Agency Board and NYPD, as well as firsthand accounts of survivors and first responders. This examination produced data which showed exactly who lived and who died and why.

As a result, this course will help you… 

•    PREVENT workplace violence by recognizing its early indicators

•    MANAGE workplace violence if it cannot be prevented

•    SURVIVE the worst type of workplace violence - an active shooter event

Everything about this course has been designed to save your life and the lives of your co-workers. In fact, the methods taught here can be applied to your life outside of work in order to save the lives of your family.  

Security Professionals & Subject Matter Experts

The Power of Preparedness Team ...

TPOP's expert faculty includes local, state, and private law enforcement, FBI, DHS, SWAT, EMS, criminal psychology, and Armed Forces veterans.

Course curriculum

  • 1

    Introduction

    • Course Introduction with Dan Stechow
  • 2

    Chapter 1: Situational Awareness

    • 1.0 Introduction and Learning Objectives

    • 1.1: Situational Awareness and Baselines

    • Quiz 1.1

    • 1.2: Recognizing Gunfire

    • Quiz 1.2

    • 1.3: Obstacles to Situational Awareness

    • Quiz 1.3

    • 1.4: Have a Plan of Action

    • Quiz 1.4

    • 1.5 Conclusion and One Takeaway
  • 3

    Chapter 2: Verbal De-Escalation Techniques

    • Introduction and Learning Objectives

    • 2.1: What is Verbal De-Escalation?

    • Quiz 2.1

    • 2.2: Understanding Agitation and Empathy

    • Quiz 2.2

    • 2.3: The 4-step De-Escalation Process (Pt 1)

    • Quiz 2.3

    • 2.4 The 4-Step De-Escalation Process (Pt 2)

    • Quiz 2.4

    • 2.5: Escape When Necessary

    • Quiz 2.5

    • 2.6: Responding to Threats with the Threat Protocol

    • Quiz 2.6

    • 2.7: Scenario 1: Anger Over an Order Error

    • Quiz 2.7

    • 2.8: Scenario 1: A Better Response

    • Quiz 2.8

    • 2.9: Scenario 2: Frustration Due to Extended Wait Times

    • Quiz 2.9

    • 2.10: Scenario 2: A Better Response

    • Quiz 2.10

    • 2.11: Scenario 3: Verbal Abuse and Threatening Language

    • Quiz 2.11

    • 2.12: Scenario 3: A Better Response

    • Quiz 2.12

    • 2.13: Scenario 4: Escalation Leads to Physical Aggression

    • Quiz 2.13

    • 2.14: Scenario 4: A Better Response

    • Quiz 2.14

    • 2.15: Scenario 5: Disoriented or Impaired Person

    • Quiz 2.15

    • 2.16: Scenario 5: A Better Response

    • Quiz 2.16

    • 2.17: Chapter Conclusion
  • 4

    Chapter 3: Surviving An Active Shooter Event

    • Introduction and Learning Objectives

    • 3.1: What is an Active Shooter?

    • Quiz 3.1

    • 3.2: Going It Alone

    • Quiz 3.2

    • 3.3: Your 3D Action Plan: Run, Hide, Fight

    • Quiz 3.3

    • 3.4: Scenario 1: You Know Where The Shooter Is

    • Quiz 3.4

    • 3.5: Scenario 2: You Cannot Tell Where the Shots Came From

    • Quiz 3.5

    • 3.6: Scenario 3: You Come Face-to-Face With the Shooter

    • Quiz 3.6

    • 3.7: Outdoor or Open Space Indoor Attacks

    • Quiz 3.7

    • 3.8: Chances to Fight Back

    • Quiz 3.8

    • 3.9: When Law Enforcement Arrives

    • Quiz 3.9

    • 3.10 Conclusion and Your One Takeaway

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